Welcome to Niagara Peninsula Energy Inc.
We are the distributors of electricity and are responsible for the maintenance of the local electricity distribution system to the homes and businesses in the City of Niagara Falls, Town of Lincoln, Town of Pelham and Township of West Lincoln.
We take great pride in serving you, our customer, with personal and professional service. From your initial call to our office, to our field staff responding to your needs, we are here to work for you.
Our website is designed to provide you with access to a wide variety of information, whether you are a residential or commercial customer.
If you are unable to find the information you require on our website or have other questions, please contact us at our Customer Service Centre.
Remember ... we are here to help!
Recent News
| July 30th, 2010 |
Community Challenge Day! |
| June 28th, 2010 |
Beat the PeakSign up for peaksaver® |
| May 14th, 2010 |
Harmonized Sales Tax & your Hydro Bill
Details and information explaining the rationale for the HST is available from the Ontario Ministry of Revenue website at: www.reg.gov.on.ca Or the Canadian Revenue Agency at: www.cra-arc.gc.ca Or by calling the provincial call centre toll free number at 1-800-959-5525. As always, Niagara Peninsula Energy is seeking to provide value for the customer's dollar. To offer some options for customers in managing their costs, please visit NPEI's conversation section for available tolls and information. |
| May 14th, 2010 |
Harmonized Sales Tax & your Hydro Bill
Details and information explaining the rationale for the HST is available from the Ontario Ministry of Revenue website at: www.reg.gov.on.ca Or the Canadian Revenue Agency at: www.cra-arc.gc.ca Or by calling the provincial call centre toll free number at 1-800-959-5525. As always, Niagara Peninsula Energy is seeking to provide value for the customer's dollar. To offer some options for customers in managing their costs, please visit NPEI's conversation section for available tolls and information. |
| May 14th, 2010 |
Harmonized Sales Tax & your Hydro Bill
Details and information explaining the rationale for the HST is available from the Ontario Ministry of Revenue website at: www.reg.gov.on.ca Or the Canadian Revenue Agency at: www.cra-arc.gc.ca Or by calling the provincial call centre toll free number at 1-800-959-5525. As always, Niagara Peninsula Energy is seeking to provide value for the customer's dollar. To offer some options for customers in managing their costs, please visit NPEI's conversation section for available tolls and information. |
| May 3rd, 2010 |
Notice to All Niagara Falls NPEI Customers
Beginning in May, 2010, Niagara Peninsula Energy is transitioning all customers who were formerly billed bi-monthly to monthly billing. Providing 12 smaller bills instead of 6 larger bills makes it easier for customers, especially those on fixed incomes, to include the costs in their monthly household budgets. Monthly billing provides customers with more frequent and timely information about their usage. This benefits customers. It allows customers to adjust their usage habits if they feel they are consuming too much. Conservation is in your hands.
Reading schedules will not change. Your meter will still be read bi-monthly. Therefore, every other bill will be an actual reading. Watch your bill to follow changes to our payment, collection and deposit policies due to the monthly billing. We are listening and working with you to make your bill more convenient and affordable to pay.
Download Notice to All Niagara Falls NPEI Customers in PDF Format |
| April 9th, 2010 | ||
Take The Power Pledge Challenge and earn 20 Air Miles reward miles
For more information on The Power Pledge Challenge, click here! |



















