Header Image | Niagara Peninsula Energy Inc. - Your Electrical Utility Company
Header Image | Niagara Peninsula Energy Inc. - Your Electrical Utility Company
Header Image | Niagara Peninsula Energy Inc. - Your Electrical Utility Company
Header Image | Niagara Peninsula Energy Inc. - Your Electrical Utility Company
Header Image | Niagara Peninsula Energy Inc. - Your Electrical Utility Company
Header Image | Niagara Peninsula Energy Inc. - Your Electrical Utility Company
Header Image | Niagara Peninsula Energy Inc. - Your Electrical Utility Company

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Welcome to Niagara Peninsula Energy Inc.

We are the distributors of electricity and are responsible for the maintenance of the local electricity distribution system to the homes and businesses in the City of Niagara Falls, Town of Lincoln, Town of Pelham and Township of West Lincoln.

We take great pride in serving you, our customer, with personal and professional service. From your initial call to our office, to our field staff responding to your needs, we are here to work for you.

Our website is designed to provide you with access to a wide variety of information, whether you are a residential or commercial customer.

If you are unable to find the information you require on our website or have other questions, please contact us at our Customer Service Centre.

Remember ... we are here to help!


Recent News


July 30th, 2010

Community Challenge Day!


June 28th, 2010

Beat the Peak

Beat the Peak

Sign up for peaksaver®

» Read More


May 14th, 2010

Harmonized Sales Tax & your Hydro Bill

Download Harmonized Sales Tax & your Hydro Bill NoticeOn July 1, 2010 the Ontario Government is implementing a change to the Provincial tax system. The new Harmonized Sales Tax (HST) will replace the current GST and PST, and this will have an impact on your electricity bills. Currently Niagara Peninsula Energy Hydro Customers are charged 5% GST on their electricity consumption in accordance with regulations. For electricity consumption that occurs after July 1st, customers will be charged 13% HST in line with the new tax system being implemented by the Province of Ontario.

Details and information explaining the rationale for the HST is available from the Ontario Ministry of Revenue website at: www.reg.gov.on.ca

Or the Canadian Revenue Agency at: www.cra-arc.gc.ca

Or by calling the provincial call centre toll free number at 1-800-959-5525.

As always, Niagara Peninsula Energy is seeking to provide value for the customer's dollar. To offer some options for customers in managing their costs, please visit NPEI's conversation section for available tolls and information.


May 14th, 2010

Harmonized Sales Tax & your Hydro Bill

Download Harmonized Sales Tax & your Hydro Bill NoticeOn July 1, 2010 the Ontario Government is implementing a change to the Provincial tax system. The new Harmonized Sales Tax (HST) will replace the current GST and PST, and this will have an impact on your electricity bills. Currently Niagara Peninsula Energy Hydro Customers are charged 5% GST on their electricity consumption in accordance with regulations. For electricity consumption that occurs after July 1st, customers will be charged 13% HST in line with the new tax system being implemented by the Province of Ontario.

Details and information explaining the rationale for the HST is available from the Ontario Ministry of Revenue website at: www.reg.gov.on.ca

Or the Canadian Revenue Agency at: www.cra-arc.gc.ca

Or by calling the provincial call centre toll free number at 1-800-959-5525.

As always, Niagara Peninsula Energy is seeking to provide value for the customer's dollar. To offer some options for customers in managing their costs, please visit NPEI's conversation section for available tolls and information.


May 14th, 2010

Harmonized Sales Tax & your Hydro Bill

Download Harmonized Sales Tax & your Hydro Bill NoticeOn July 1, 2010 the Ontario Government is implementing a change to the Provincial tax system. The new Harmonized Sales Tax (HST) will replace the current GST and PST, and this will have an impact on your electricity bills. Currently Niagara Peninsula Energy Hydro Customers are charged 5% GST on their electricity consumption in accordance with regulations. For electricity consumption that occurs after July 1st, customers will be charged 13% HST in line with the new tax system being implemented by the Province of Ontario.

Details and information explaining the rationale for the HST is available from the Ontario Ministry of Revenue website at: www.reg.gov.on.ca

Or the Canadian Revenue Agency at: www.cra-arc.gc.ca

Or by calling the provincial call centre toll free number at 1-800-959-5525.

As always, Niagara Peninsula Energy is seeking to provide value for the customer's dollar. To offer some options for customers in managing their costs, please visit NPEI's conversation section for available tolls and information.


May 3rd, 2010

Notice to All Niagara Falls NPEI Customers

Download Notice to All Niagara Falls NPEI CustomersNiagara Peninsula Energy Inc. (NPEI) has made some changes to their billing system in response to their customers’ suggestions.

Beginning in May, 2010, Niagara Peninsula Energy is transitioning all customers who were formerly billed bi-monthly to monthly billing. Providing 12 smaller bills instead of 6 larger bills makes it easier for customers, especially those on fixed incomes, to include the costs in their monthly household budgets.

Monthly billing provides customers with more frequent and timely information about their usage. This benefits customers. It allows customers to adjust their usage habits if they feel they are consuming too much. Conservation is in your hands.

Collection Policy Flow ChartIf your last bi-monthly electric reading was taken in April, your first monthly bill will occur in May. If your last bi-monthly electric reading was taken in May, your first monthly bill will occur in June. Your due date will remain to be 16 days from your bill date.

Reading schedules will not change. Your meter will still be read bi-monthly. Therefore, every other bill will be an actual reading.

Watch your bill to follow changes to our payment, collection and deposit policies due to the monthly billing. We are listening and working with you to make your bill more convenient and affordable to pay.

Download Notice to All Niagara Falls NPEI Customers in PDF Format PDF Format

» Read More


April 9th, 2010

Take The Power Pledge Challenge and earn 20 Air Miles reward miles

The Power Pledge

The Ontario Power Authority (OPA) has launched a new province-wide, energy conservation campaign – The Power Pledge. This campaign runs from April 7 – August 31, 2010, and will encourage Ontarians to take simple conservation actions that will have lasting financial rewards and help fight climate change!

By taking the on-line power pledge you are committing to take six simple, meaningful and measurable conservation actions that can help you save money, save electricity and save the environment. Niagara Peninsula Energy will take part in the campaign by working with the public and community leaders to promote energy conservation.

For more information on The Power Pledge Challenge, click here!