Please click here for the CEAP application form. For inquiries or to submit your completed form please email ceap@npei.ca

If submitting the application is not working, please click here for troubleshooting instructions

For CEAP for Small Business customers, plese click here.


The Government of Ontario has made funding available to support residential, small business and charitable organization customers that are struggling to pay their energy bills as a result of the COVID-19 emergency. NPEI will process all applications in the order that they are received until all funding has been depleted. Applying for CEAP does not guarantee funding.

Eligibility Requirements

Niagara Peninsula Energy (NPEI) customers may be eligible for Residential CEAP funding if they meet the following criteria:

  1. As of the date you are applying, you have overdue amounts owing from one or more electricity bill(s) incurred since March 17, 2020, the date of the initial Provincial Declaration of Emergency.

Residential CEAP Benefit Amounts

NPEI customers may qualify for a maximum credit of up to $750

How to apply:

You may apply for Residential CEAP the following ways:

  • Complete an application form online and submit it directly using the Submit button on the application (If submitting the application is not working, please click here for troubleshooting instructions);
  • If you cannot submit the application through the website, download or print the application form, complete it and email it to ceap@npei.ca;
  • If you do not have access to a computer, contact the NPEI office at 1-877-270-3938;
  • Your completed application form can be mailed to NPEI (Please note that any mailed applications are subject to delays in mail delivery and may affect your placement in the queue. Applications are reviewed on first-come-first-serve basis).

Residential CEAP funding is limited. Submitting an application for Residential CEAP does not guarantee funding.

Please click here to see FAQs about CEAP.

Please click here for the CEAP application form. For inquiries or to submit your completed form please email ceap@npei.ca

If submitting the application is not working, please click here for troubleshooting instructions