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Dec 22, 2020 03:09PM

Government Announces Electricity Customers to be Charged Off Peak price as of January 1, 2021

CEAP Eligibility made easier to reach more families and small businesses.

Today, the Government of Ontario confirmed that to support people as they stay home during the pending province wide shutdown, electricity prices will be held to the off-peak rate of 8.5¢/kWh for all time-of-use and tiered customers on a temporary basis starting January 1, 2021. This rate will be available 24 hours per day, seven days a week for a 28-day period, regardless of the time of day or the total volume consumed.  The off-peak price will automatically be applied to bills of all residential, small business, and farm customers who pay regulated rates.

Please visit https://www.oeb.ca for more information.


Niagara Peninsula Energy Inc. residential, small business and farm customers who pay regulated rates do not need to do anything to receive this rate.


The province is also making it easier for families and businesses to get the support they need to help pay their energy bills through the COVID-19 Energy Assistance Program (CEAP). Any residential, small business or registered charity customer with an overdue electricity bill will now be eligible to apply. A residential customer can receive up to $750 to help cover their electricity bill. Small businesses can receive up to $1500. Newly eligible customers can apply for these enhanced benefits through Niagara Peninsula Energy Inc. starting sometime in January 2021. More to come on this initiative!


For more programs in place to support electricity customers visit, http://npei.ca/customer-service/residential/low-income-assistance


In addition, under the OEB’s winter disconnection ban electricity distributors cannot disconnect residential customers for non-payment from November 15 to April 30.

 

Last modified: Jan 28, 2021 08:32AM