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Dec 16, 2020 09:16AM

Ontario Energy Board Announces New Electricity Rates

The Ontario Energy Board (OEB) has announced new Regulated Price Plan (RPP) rates effective January 1, 2021. The RPP prices have been lowered to reflect a significant change in the cost of supplying electricity to RPP customers. In addition to the time of use and tiered prices, the Ontario Energy Rebate will also be decreased to 21.2% down from 33.2%. The OEB expects the typical residential customer bills to be held stable by both changes. 

For more information on the new rates please visit https://bit.ly/37m5qzc

Customer Choice

Residential and small business customers who currently pay Time-of-Use (TOU) electricity rates are able to choose a rate plan that best suits their lifestyle and household energy needs by giving them the option of switching from TOU pricing to Tiered pricing. For more information on Customer Choice visit www.npei.ca/customerchoice

Programs to Support Electricity Customers

There are a number of programs in place to support electricity customers at this time, including:

For more programs in place to support electricity customers visit http://npei.ca/customer-service/residential/low-income-assistance

In addition, under the OEB’s winter disconnection ban electricity distributors cannot disconnect residential customers for non-payment from November 15 to April 30.

Last modified: Dec 16, 2020 09:17AM