Dec 13, 2018 04:23PM

Customers have recently contacted NPEI saying that they received a phone call from somebody claiming to be from NPEI. The caller has said that they needed to come and check on the customer's furnace, that they needed the customer's account information, that the customer was eligible for rebates, etc.

NPEI would like to advise our customers that this is a scam and not anyone from NPEI calling. NPEI does not contact customers by phone or go door-to-door.

If you receive a phone call like this, please do not give out any information and hang up. Please contact NPEI immediately and let us know.

Thank you for your patience and understanding.