Outage In Fonthill/Pelham/Fenwick Area on Sunday, October 30
October 27, 2022 BACK TO NEWS

In an effort strengthen the transmission system and improve resiliency and reliability, Hydro One will be performing maintenance to the electrical distribution system in the Fonthill, Pelham and Fenwick areas on Sunday, October 30 from approximately 3a.m. to 11a.m. This will result in an interruption of hydro services to a number of Niagara Peninsula Energy Inc. customers during the times indicated. All attempts to keep this inconvenience to a minimum will be made.

If you have received an automated call from NPEI about the outage, our records indicate that your account will be impacted. You can view our Outage Map the day of the outage to see the affected area.

In the event that inclement weather (rain, lightning, high winds, etc.) or other circumstances that should impede this work, it will be rescheduled.

Please see the messaging below from Hydro One outlining the work they will be performing.

If you have any questions or concerns, please do not hesitate to call Niagara Peninsula Energy Inc. at 1-877-270-3938 Monday to Friday 8:30a.m. - 4:30p.m.

Hydro One Notice

Hydro One announced it is performing work to enhance local transmission infrastructure in Pelham, Welland, Thorold and Fenwick which will improve power resiliency and reliability for years to come. Approximately 30 highly skilled employees will be completing a number of projects, which includes making permanent repairs to equipment at Allanburg Transmission Station after a fire earlier this year, while also replacing other station equipment at risk of failing. Crews will also prepare Pelham Centre Distribution Station for upcoming investment work and replace a number of wood poles and associated equipment in the area.

In order to complete this investment, a power outage is required so crews can safely complete the work. The outage will take place on Sunday, October 30 from 3 a.m. to 11 a.m. and affect Hydro One customers along with a number of Niagara Peninsula Energy Inc. (NPEI) customers. By proactively completing this critical work, we can avoid customers experiencing a lengthy unplanned outage in the future.

We understand how difficult it is to be without power and thank customers for their patience.

Below are some tips to help customers prepare for the upcoming outage which includes:

  •          Making sure appliances, such as the stove, are in the off position.
  •          Making sure cellphones and devices are fully charged.  
  •          Using a battery-powered alarm clock or cellphone to ensure morning alarms aren't missed.
  •          Keeping refrigerator and freezer doors closed as much as possible and using a cooler with ice for items needed during the planned outage.
  •          If water services will be affected at your home, consider filling jugs of water to use for drinking and cooking.

If using a generator, remember to use it in a dry area outdoors away from any open windows, doors and vents. Visit the Electrical Safety Authority at esasafe.com for more tips.