The Government of Ontario introduced the COVID-19 Energy Assistance Program (CEAP) and the COVID-19 Energy Assistance Program for Small Business (CEAP-SB) as temporary measures to support energy customers through pandemic lockdowns. As the province moves forward with its reopening plan, the Government is concluding the programs. 

Niagara Peninsula Energy Inc. has now depleted all of our available funding for the COVID-19 Energy Assistance Program. We will no longer be accepting applications. We apologize for any inconvenience this may cause.

If you are having difficulty keeping up with your bills, please contact the Customer Service Team at 1-877-270-3938 or email us at info@npei.ca to discuss the options available to you, such as flexible payment arrangements, and financial assistance programs that you may be eligible for.