READ ARTICLE NPEI Office Closed July 1 for Canada Day - June 30, 2020

Please be advised that the Niagara Peninsula Energy Inc. office will be closed on Wednesday, July 1, 2020 for Canada Day. We will reopen on Thursday, July 2, 2020 at 8:30 a.m. We apologize for any inconvenience. We wish everyone a Happy Canada Day!

READ ARTICLE NPEI Reminding Customers to be Aware of Scams - June 25, 2020

Niagara Peninsula Energy Inc. (NPEI) has received reports that some customers have been contacted by people pretending to represent Niagara Peninsula Energy Inc and threatening to disconnect their power if they do not receive payment immediately. Please be advised that THIS IS A SCAM and this is not Niagara Peninsula Energy. Below is some helpful information for customers to re...

READ ARTICLE NPEI Safety Poster Design Contest Underway! - June 15, 2020

Niagara Peninsula Energy Inc. (NPEI) is looking for help to promote positive messages about the importance of being safe around electricity. With just a spark of creativity, students can design a poster that will help NPEI educate the public about electrical safety. The winning posters will receive a $100 prize along with an NPEI gift basket. They will be featured on the NPEI website and may be i...

READ ARTICLE Notice: Access to NPEI Bill Payment Drop Box Limited During Construction - June 04, 2020

Access to the Niagara Peninsula Energy Inc. (NPEI) office will be limited or unavailable at times due to construction on Pin Oak Drive in Niagara Falls. Construction began on June 1 and will make accessing the NPEI office difficult or impossible at times. NPEI’s office doors have been closed since mid-March due to the COVID-19 pandemic; however, customers have still been able to utilize the...

READ ARTICLE Emergency Recovery Rate Period Q&A - June 02, 2020

Q) What is being done to support households and businesses with increased electricity usage during this COVID-19 outbreak? Starting June 1, 2020, the government of Ontario has introduced a “COVID-19 Recovery Rate” of 12.8 cents per kilowatt hour for Time-of-Use Regulated Price Plan (RPP) customers to provide stability and predictability for families, small businesses and farms. This r...

READ ARTICLE Emergency Rate Relief Period Changing for Time-of-Use Customers - June 01, 2020

Niagara Peninsula Energy Inc. (NPEI) would like customers to be aware that the Ontario government is making changes to the emergency electricity rate relief period to residential, farm and small business customers during the COVID-19 outbreak. The Government of Ontario is now introducing a fixed COVID-19 Recovery Rate of 12.8 cents per kilowatt hour. Starting June 1, customers who pay time-of-use...

READ ARTICLE NPEI Reminding Customers to be Aware of Phone Scams - May 12, 2020

NiagarNiagara Peninsula Energy Inc. (NPEI) has received reports that some customers have been contacted by people pretending to represent Niagara Peninsula Energy Inc and threatening to disconnect their power if they do not receive payment immediately. Please be advised that THIS IS A SCAM and this is not Niagara Peninsula Energy. Below is some helpful information for customers to remember if they...

READ ARTICLE Emergency Rate Relief Period Extended for Time-of-Use Customers - May 08, 2020

Niagara Peninsula Energy Inc. (NPEI) would like customers to be aware that the Ontario government is extending the emergency electricity rate relief period to residential, farm and small business customers during the COVID-19 outbreak. Customers who pay time-of-use electricity rates will continue to be billed at the off-peak price of 10.1 cents per kilowatt hour, 24 hours a day, seven days a week...

READ ARTICLE Relief of Portion of GA Charges for Industrial and Commercial Customers - May 05, 2020

Relief of a portion of Global Adjustment (GA) charges for Industrial and Commercial Electricity starting from April 2020 through the end of June. Relief of a portion of Global Adjustment (GA) charges for Industrial and Commercial Electricity starting from April 2020 through the end of June.Ontario is deferring a portion of Global Adjustment (GA) charges for industrial and commercial electricity c...

READ ARTICLE NPEI Deferring Rate Increase Amid COVID-19 - April 29, 2020

Niagara Peninsula Energy Inc. (NPEI) will continue to provide relief for customers during this difficult time by deferring a rate increase scheduled for May 1, 2020 to November 1, 2020. The small increase was approved in December 2019 by the Ontario Energy Board (OEB), however NPEI is choosing to defer this increase until November 1, 2020. “This will help us continue to provide relief for ...