To support Ontarians staying home during the rapidly evolving COVID-19 situation, the Government of Ontario has taken steps to hold the price of electricity at 8.5 ¢/kWh for electricity used from January 1, 2021 until the end of the day on February 22, 2021. The fixed 8.5 ¢/kWh price is equal to the off-peak price set by the OEB for January 1, 2021. This fixed price applies to residential, smal...

It's officially fall! Now that the cooler weather is rolling in and the days are getting shorter, it's time to start preparing your house for winter. Here are some great energy-saving tips for around the house to make sure your house is operating as efficiently as possible.          Change your furnace filter to ensure your unit is operating efficiently   &nb...

Please be advised that the Niagara Peninsula Energy Inc. office will be closed on Monday, September 7 for the Labour Day holiday. Our office will reopen on Tuesday, September 8 at 8:30am. We apologize for an inconvenience. Thank you.

We are pleased to announce the winners of the 2020 Kid's Safety Poster Design Contest! Thank you very much to all the students who took the time to create a poster and enter it into the contest! We received a lot of really great posters and it was a very close contest. We look forward to hosting the contest again in the future. Congratulations to our winners! Our first place winners a...

NPEI would like customers to be aware that we have completed our automated calls promoting the COVID-19 Energy Assistance Program. These calls were to inform customers about the COVID-19 program and to encourage them to visit our website to see if they qualify. We have been made aware that a copy of this telephone recording that asks for payment at the end has been circulating to customers. Pleas...

Please be advised that the Niagara Peninsula Energy Inc. office will be closed on Monday, August 3, 2020 for the Civic Holiday. We will reopen on Tuesday, August 4, 2020 at 8:30 a.m. We apologize for any inconvenience. We wish everyone a Happy Canada Day!

Niagara Peninsula Energy Inc. (NPEI) has received reports that some customers have been contacted by people pretending to represent Niagara Peninsula Energy Inc and threatening to disconnect their power if they do not receive payment immediately. Please be advised that THIS IS A SCAM and this is not Niagara Peninsula Energy. Below is some helpful information for customers to re...

The Niagara Peninsula Energy Inc. (NPEI) Bill Payment Drop-Box will be inaccessible until July 28, 2020 due to construction on Pin Oak Drive in Niagara Falls. Construction on new sidewalks and curbs will begin Tuesday, July 21 2020 and will continue until July 28, 2020. This will make the NPEI parking lot inaccessible during this time. NPEI’s office doors have been closed since mid-March du...

The AffordAbility Fund Trust has announced that it will be stopping the intake of applications effective July 31, 2020. After this date, it will continue to process and fulfill applications for those who have applied online by the deadline, but will no longer be accepting any more in-bound calls, nor would it roll back any applications for additional measures from that date forward. The AffordAbi...

As the end of the electricity disconnection ban for customers is set to end on July 31, 2020, Niagara Peninsula Energy Inc. (NPEI) is encouraging customers to connect with them. The Ontario Energy Board (OEB) extended the winter ban on electricity disconnections for non-payment by residential customers on March 19, 2020 due to the pandemic. The disconnection ban was originally scheduled to end on...