Update: NPEI will be beginning an aggressive tree-trimming project on Monday, July 20, 2020 as well as installing a fault-indicator in the area that we have been experiencing issues with momentary outages. This will hopefully help to correct these issues and reduce the number of momentary outages caused by an auto-recloser. Niagara Peninsula Energy Inc. (NPEI) has been experiencing a numbe...

Please be advised that the Niagara Peninsula Energy Inc. office will be closed on Wednesday, July 1, 2020 for Canada Day. We will reopen on Thursday, July 2, 2020 at 8:30 a.m. We apologize for any inconvenience. We wish everyone a Happy Canada Day!

Niagara Peninsula Energy Inc. (NPEI) has received reports that some customers have been contacted by people pretending to represent Niagara Peninsula Energy Inc and threatening to disconnect their power if they do not receive payment immediately. Please be advised that THIS IS A SCAM and this is not Niagara Peninsula Energy. Below is some helpful information for customers to re...

Niagara Peninsula Energy Inc. (NPEI) is looking for help to promote positive messages about the importance of being safe around electricity. With just a spark of creativity, students can design a poster that will help NPEI educate the public about electrical safety. The winning posters will receive a $100 prize along with an NPEI gift basket. They will be featured on the NPEI website and may be i...

Access to the Niagara Peninsula Energy Inc. (NPEI) office will be limited or unavailable at times due to construction on Pin Oak Drive in Niagara Falls. Construction began on June 1 and will make accessing the NPEI office difficult or impossible at times. NPEI’s office doors have been closed since mid-March due to the COVID-19 pandemic; however, customers have still been able to utilize the...

Q) What is being done to support households and businesses with increased electricity usage during this COVID-19 outbreak? Starting June 1, 2020, the government of Ontario has introduced a “COVID-19 Recovery Rate” of 12.8 cents per kilowatt hour for Time-of-Use Regulated Price Plan (RPP) customers to provide stability and predictability for families, small businesses and farms. This r...

Niagara Peninsula Energy Inc. (NPEI) would like customers to be aware that the Ontario government is making changes to the emergency electricity rate relief period to residential, farm and small business customers during the COVID-19 outbreak. The Government of Ontario is now introducing a fixed COVID-19 Recovery Rate of 12.8 cents per kilowatt hour. Starting June 1, customers who pay time-of-use...

NiagarNiagara Peninsula Energy Inc. (NPEI) has received reports that some customers have been contacted by people pretending to represent Niagara Peninsula Energy Inc and threatening to disconnect their power if they do not receive payment immediately. Please be advised that THIS IS A SCAM and this is not Niagara Peninsula Energy. Below is some helpful information for customers to remember if they...

Niagara Peninsula Energy Inc. (NPEI) would like customers to be aware that the Ontario government is extending the emergency electricity rate relief period to residential, farm and small business customers during the COVID-19 outbreak. Customers who pay time-of-use electricity rates will continue to be billed at the off-peak price of 10.1 cents per kilowatt hour, 24 hours a day, seven days a week...

Relief of a portion of Global Adjustment (GA) charges for Industrial and Commercial Electricity starting from April 2020 through the end of June. Relief of a portion of Global Adjustment (GA) charges for Industrial and Commercial Electricity starting from April 2020 through the end of June.Ontario is deferring a portion of Global Adjustment (GA) charges for industrial and commercial electricity c...