The New NPEI App is Now Available! Your favourite MyAccount Customer Portal features, in a user-friendly app! Learn More Payment Assistance Is Available Are you having difficulty paying your bill? Click here to learn more about the available assistance and programs you may be eligible for. Learn More Keeping Your Power On - How Do We Do It? Watch our video to see how we are providing a safe and reliable source of electricity for our customers. Watch Now VIEW OUR CUSTOMER INFO GUIDE! Click here to view the new guide. Customer Info Guide Register Today For Our Updated MyAccount Customer Portal! Click here for more information about our updated MyAccount Customer Portal. Learn More Previous Next Icon Moving Icon MyAccount Login/Register Icon Payment Methods Icon Outage Map Icon Electricity Rates Icon Support Programs Current Time of Use Details ¢ / kWH Image Beware of Scams NPEI wants to remind customers to always be vigilant of scams and fraudulent behavior. Read these tips on how you can learn to spot a scam. Learn More Image Service Request Request a new service, a temporary service or a service upgrade. Learn More Previous Next