Payment Methods

A woman smiles as she holds a credit card in one hand and a cell phone in the other hand

We have now made it more convenient than ever to pay your bills. We offer the following payment methods.

PRE-AUTHORIZED CHEQUING PLAN

Save time and money by having your payments automatically withdrawn from your bank account each month on the due date, with the pre-authorized payment plan.

Click here to complete the authorization form or click here to print the form.

EQUAL PAYMENT WITH PRE-AUTHORIZED PLAN

Our Equal Payment Plan simplifies paying bills by spreading your annual hydro costs evenly throughout the year.

Click here to complete the authorization form or click here to print the form.

CREDIT CARD PAYMENTS

Pay your bill through our online tool which allows you to use your Mastercard, Visa or American Express. You can also pay using your credit card over the phone using our automated toll free system 1-877-281-2063. Click here to get started....

ONLINE BANKING

Online banking is available through most Canadian financial institutions, allowing you to pay your bill through your computer or cell phone.

TELEPHONE BANKING

Telephone Banking is available through most Canadian financial institutions, allowing you to pay your bill by simply using your phone.

FINANCIAL INSTITUTIONS

Your current bill may be paid at your local financial institution at the teller or the instant teller.

BY MAIL

Please return the top portion of your bill along with your cheque or money order. Please mail to P.O. Box 120, Niagara Falls, ON, L2E 6S9.

24-HOUR DROP BOX

Payments by cheque or money order can be deposited in our blue 24-hour drop box located in our office parking lot in Niagara Falls at 7447 Pin Oak Drive, Niagara Falls.