News

To Our Valued Customers, As the year comes to a close, we would like to extend our best wishes to you and your families during this holiday season. At NPEI, we take great pride in providing exceptional service to our customers and support to our communities. We remain committed...

NPEI strongly recommends enrolling in eBilling to ensure uninterrupted access to your bills and timely payment management. Dear Valued Customers: As Canada Post staff returns to work, they will still be experiencing a service disruption that is expected to delay mail delivery for...

Niagara Peninsula Energy Inc. is excited to announce the launch of our new mobile app! The Niagara Peninsula Energy Inc. app brings you your favourite features of the MyAccount Customer Portal, in a user-friendly app on your smartphone or tablet. The NPEI app is free and is...

Niagara Peninsula Energy Inc. will be performing electrical work on the hydro distribution system in the western Niagara Falls area on Friday, November 8, 2024. In order to complete this work in a safe and efficient manner, a scheduled outage is required. The outage is scheduled...

Please click here for the full notice. Spring Creek Municipal Transformer Station Project Niagara Peninsula Energy Inc. (NPEI) is proposing to build the Spring Creek Municipal Transformer Station (MTS) project. The project consists of constructing a new transformer station...

Please be advised that the NPEI offices will be closed on Monday, October 14 for the Thanksgiving long weekend. The offices will reopen on Tuesday, October 15 at 8:30a.m. We apologize for any inconvenience this may cause.

Niagara Peninsula Energy Inc. values the safety of our customers and seeks to educate and inform our customers how to remain safe while dealing with electricity. NPEI will begin conducting our Electricity Safety Awareness Survey on Tuesday, October 15. This survey helps us to...

Niagara Peninsula Energy Inc. will be performing electrical work on the hydro distribution system in the Beamsville area on Tuesday, October 1, 2024. In order to complete this work in a safe and efficient manner, a scheduled outage is required. The outage is scheduled to take...

On Sunday, October 6, Hydro One will be performing electrical work on the hydro distribution system in the West Lincoln area. To complete this work in a safe and efficient manner, a scheduled outage to a number of Niagara Peninsula Energy Inc. customers is required. The time of...

NPEI's 2023 Scorecard is now available. You can view the Scorecard here. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year. Utility scorecards show data for 20 specific...