New Customer

If you are looking to establish a new account with Niagara Peninsula Energy Inc. please complete our Online Connection Agreement.

A deposit may be required depending on your previous billing history.

Existing Customer

If you are an existing customer please visit My Account to tell us about your move.

If you are unable to register for My Account at this time, you may also complete our Online Connection Agreement.

Moving Out

If you are moving out of the Niagara Peninsula Energy Inc. service territory, please complete an Online Move Out Form.

Landlord - Managing Your Rental Property

To manage your rental property, please complete an Online Owner Memo Form


Our office can be reached toll free at 1-877-270-3938, or by email at info@npei.ca, Monday to Friday between the hours of 8:30am to 4:30pm, excluding holidays.