Electric Vehicles

an electric vehicle plug

Residential Customers

It is recommended that you contact a qualified electrical contractor to confirm your requirements. Once confirmed, if your service requires an upgrade to meet the needs of your EV charger, submit a service upgrade request online by completing a Service Request.

To find a list of licensed electrical contractors in your area, use the ESA’s contractor locator tool.

Non-Residential Customers

STEP 1: PRELIMINARY CONSULTATION (OPTIONAL)

The customer may complete a preliminary consultation by completing this form.

STEP 2: CUSTOMER SUBMITS A CONNECTION REQUEST

The customer needs to submit a connection request by completing our Service Request form.

STEP 3: NPEI REVIEWS INFORMATION

NPEI will review the submission to ensure all information is complete.

STEP 4: OFFER TO CONNECT (IF REQUIRED)

Once NPEI has reviewed the information and it has been determined that an EV installation necessitates any modification or addition to NPEI’s distribution system, NPEI will provide an Offer to Connect.

For more information regarding an Offer to Connect, please see our Conditions of Service.

STEP 5: PROJECT DEVELOPMENT, CONSTRUCTION AND ENERGIZATION

The customer will develop and construct the EV installation. If required, NPEI will perform the necessary modifications to our distribution system to accommodate the connection. Once both parties complete all of the required work and a connection authorization from the Electrical Safety Authority (ESA) is received, NPEI will connect the project.

For detailed information regarding Electric Vehicle Charging Connection Procedures (EVCCP) please see Appendix 5.5 in our Conditions of Service.


CONTACT US

Niagara Peninsula Energy Inc.  
Engineering Department 
7447 Pin Oak Drive  
Niagara Falls, ON, L2E 6S9

Email: DER@npei.ca