Mission, Values and Vision

The sign out front of the Niagara Peninsula Energy Inc. office showing the name of the company

Mission

To deliver safe, efficient, and reliable electricity with excellent customer service and community value, provided by engaged employees.

Vision

To be recognized as exceptional in delivering services and value, to our customers and communities.

Values

To conduct ourselves with commitment to the values of:

  • Integrity - we are ethical and our actions are truthful and trustworthy.
  • Fairness - we treat everyone equally and free of bias.
  • Responsibility - we provide services with safety first for our customers and employees.
  • Respect - we listen to each other, see the value that each member of the team brings, and respect the needs of our stakeholders.
  • Transparency - we are open and accountable for our actions and decisions.