News

NPEI has received reports of a scam targeting our customers. Customers received a phone call informing them that payment was needed immediately or the customer's electricity would be disconnected. Please be aware this is a scam. This is NOT NPEI or any affiliated party. NPEI...

Have you ever wondered where the money goes when you pay your electricity bill? We have created a short video to help educate our customers on the breakdown of an NPEI electricity bill, and show how every dollar that customers pay to NPEI for distribution is invested back into...

Niagara Peninsula Energy Inc. will be performing electrical work on the hydro distribution system in Southern Niagara Falls area on Tuesday, July 23, 2024. In order to complete this work in a safe and efficient manner, a short scheduled outage is required. The outage is scheduled...

We are pleased to announce the winners of the 2024 Kid's Safety Poster Design Contest! This year, NPEI looked for students to get creative and have some fun by designing a poster that illustrates a positive safety message. Students in grades 1-8 who reside within the NPEI service...

With a heat warning in effect across Ontario, staying cool should be a top priority this week as we dive into the season's first heat wave! Tips to Stay Cool This Summer: Stay Hydrated: Health Canada advises drinking lots of water before you feel thirsty, and especially if you...

The Energy Affordability Program (EAP) is offering Ontario residents a new way to save money. Qualifying homeowners in Ontario can now access a complimentary cold climate air source heat pump under the EAP. This initiative, a joint effort by Save on Energy and the Independent...

Please be advised that the NPEI offices will be closed on Monday, May 20 for the Victoria Day long weekend. The offices will reopen on Tuesday, May 21 at 8:30a.m. We apologize for any inconvenience this may cause.

Pleased be advised that the NPEI office will be closed on Monday, May 20, 2024 for Victoria Day. We will reopen on Tuesday, May 21, 2024 at 8:30 a.m.. We apologize for any inconvenience.

Niagara Peninsula Energy Inc. (NPEI) has received reports of a scam circulating to our customers. This scam involves customers receiving a call from a 1-877-467-1496 late in the day, stating they have fallen into collections with the Electric Company and advising that they are...

Now, more Ontarians qualify for the Ontario Electricity Support Program (OESP). The Government of Ontario has changed the eligibility for the program as of March 1, 2024. Customers who were previously ineligible for the program may now be eligible based on the new thresholds. If...