News

Please be advised that we will be conducting maintenance on our Connection Agreement Form on February 27, 2024 at 1:00p.m. This maintenance is expected to take approximately 30 minutes. The Connection Agreement Form will be unavailable during this time. Thank you for your...

NPEI will be conducting maintenance on our MyAccount Customer Portal this weekend. Due to this maintenance, customers will be unable to view their eBills on MyAccount from 4:30pm on Friday, February 2 until approximately 11:00am on Monday, February 5. We apologize for any...

This week of January 22 to January 28 is Data Privacy Week! Data Privacy Week is an international effort held annually to create awareness about the importance of respecting privacy, safeguarding data and enabling trust. It is a week to promote privacy and data protection best...

Niagara Peninsula Energy Inc. (NPEI) has received reports of a scam circulating to our customers. This scam involves customers receiving a call from a company, stating they are affiliated with NPEI, and requesting to do in person visits to their homes to review savings...

As the holiday season approaches, Niagara Peninsula Energy Inc. (NPEI) is providing its customers with an easy and impactful way to give back to their local community. From October 1, 2023 to March 31, 2024, NPEI invites its customers who are currently receiving paper bills to...

NPEI's Conditions of Service are changing. The proposed implementation date is January 1, 2024. To view our proposed changes, please view our Conditions of Service page.

Please be advised that the Forms section of our website will be under maintenance this evening from 4:30pm to 6:00pm. During this time customers will not be able to complete online forms and will be unable to view PDF forms. We apologize for any inconvenience this may cause.

The government of Ontario has launched the EV ChargeON program to increase the number of public EV charging stations across the province. The EV ChargeON program provides funding for the installation of public electric vehicle (EV) chargers in Ontario communities outside of major...

NPEI has launched our updated MyAccount Customer Portal. This updated MyAccount Portal will help us to better serve our customers and ensure we are providing the most user-friendly platform with the most self-serve options that we can. We're very excited to bring you this...