News

We are pleased to announce the winners of the 2024 Kid's Safety Poster Design Contest! This year, NPEI looked for students to get creative and have some fun by designing a poster that illustrates a positive safety message. Students in grades 1-8 who reside within the NPEI service...

With a heat warning in effect across Ontario, staying cool should be a top priority this week as we dive into the season's first heat wave! Tips to Stay Cool This Summer: Stay Hydrated: Health Canada advises drinking lots of water before you feel thirsty, and especially if you...

The Energy Affordability Program (EAP) is offering Ontario residents a new way to save money. Qualifying homeowners in Ontario can now access a complimentary cold climate air source heat pump under the EAP. This initiative, a joint effort by Save on Energy and the Independent...

Please be advised that the NPEI offices will be closed on Monday, May 20 for the Victoria Day long weekend. The offices will reopen on Tuesday, May 21 at 8:30a.m. We apologize for any inconvenience this may cause.

Pleased be advised that the NPEI office will be closed on Monday, May 20, 2024 for Victoria Day. We will reopen on Tuesday, May 21, 2024 at 8:30 a.m.. We apologize for any inconvenience.

Niagara Peninsula Energy Inc. (NPEI) has received reports of a scam circulating to our customers. This scam involves customers receiving a call from a 1-877-467-1496 late in the day, stating they have fallen into collections with the Electric Company and advising that they are...

Now, more Ontarians qualify for the Ontario Electricity Support Program (OESP). The Government of Ontario has changed the eligibility for the program as of March 1, 2024. Customers who were previously ineligible for the program may now be eligible based on the new thresholds. If...

Please be advised that we will be conducting maintenance on our Connection Agreement Form on February 27, 2024 at 1:00p.m. This maintenance is expected to take approximately 30 minutes. The Connection Agreement Form will be unavailable during this time. Thank you for your...

NPEI will be conducting maintenance on our MyAccount Customer Portal this weekend. Due to this maintenance, customers will be unable to view their eBills on MyAccount from 4:30pm on Friday, February 2 until approximately 11:00am on Monday, February 5. We apologize for any...

This week of January 22 to January 28 is Data Privacy Week! Data Privacy Week is an international effort held annually to create awareness about the importance of respecting privacy, safeguarding data and enabling trust. It is a week to promote privacy and data protection best...