News

Extension cords are common and convenient for getting power to those hard to reach places like your back yard. Using the wrong extension cord can pose electrical safety risks as well as potential fire hazards. Ensure you are always using the right cord, at the right place for the...

As the end of the electricity disconnection ban for residential customers has now ended, Niagara Peninsula Energy Inc. (NPEI) is encouraging customers to connect with them. "We encourage any customer who is currently having difficulty paying their bills to contact us so that we...

Spring is here and that means plenty of people will be undertaking outdoor home and work projects. With outdoor work comes the risk of lethal powerline contacts. May 16 to 22 is Powerline Safety Week, and the Electrical Safety Authority (ESA) is asking Ontarians to be aware of...

Please be advised that the Summer Time-of-Use schedule will take effect on Sunday, May 1, 2022. There will be no change in electricity rates. As well, the Summer Threshold for Tiered pricing will take effect. Please see the graphics below for the Summer Time-of-Use schedule and...

Niagara Peninsula Energy Inc. (NPEI) has received reports of customers receiving calls from a fraudulent company/person indicating that they are from NPEI and offering customers a rebate of up to $5,000. Please be aware this is a scam. This is NOT NPEI or any affiliated party...

Please be advised that NPEI will be emailing customers and inviting them to participate in our Electrical Safety Awareness Survey. If you do receive an email inviting you to participate in this survey, please be advised that this is not a scam and is a legitimate email. This...

Niagara Peninsula Energy Inc. (NPEI) has received reports of a new scam customers have been receiving through email with an alert stating Electricity Bill Alert. This scam asks the customer to fill in a survey and provide information about their electricity account. We have heard...

Electricity rates have returned to regular pricing as of February 8, 2022. Previously, the Ontario government had set electricity rates at the off-peak rate of 8.2 cents/kWh, 24 hours per day from January 18 - February 7, 2022. Households, farms and small businesses were...

Niagara Peninsula Energy Inc. (NPEI) has received reports of a scam presenting themselves as the Ontario Electricity Support Rebate. This scam had been circulating emails and Facebook posts and had a website set up under the same name that would ask customers to enter their...

Niagara Peninsula Energy Inc. understands the difficulties that businesses are facing during the COVID-19 Pandemic. As we continue to assist our customers, we would like to make all of our commercial customers aware of the new Ontario Business Costs Rebate program put into place...