News

As we approach the Thanksgiving season, NPEI is proud to announce the launch of its new eBill campaign, aimed at promoting environmental sustainability while making a meaningful impact for local non-profit charitable foundations. From October 1, 2023 to March 31, 2024, NPEI...

Please note that due to ongoing construction, the blue payment box at our Niagara Falls office will be unavailable on Friday, August 4th from 7:00 a.m. until 11:00 a.m.

The IESO (Independent Electricity System Operator) will perform a mandatory voltage reduction test on Tuesday, July 18. A three per cent test will occur between 9:00a.m. and 10:00a.m. EST followed by a five per cent test between 1:00p.m. and 2:00p.m. EST. These voltage reduction...

Since 2019, Ontario has seen a staggering 310% increase in powerline contacts by the general public, according to the Electrical Safety Authority (ESA). To help educate Ontarians and keep them safe, this Powerline Safety Week (May 15 to 21), ESA is busting the myths around the...

As the Residential Winter Disconnection Ban comes to an end on April 30, 2023, Niagara Peninsula Energy Inc. (NPEI) is encouraging customers to connect with us. "We encourage any customer who is currently having difficulty paying their bills to contact us so that we may work...

Please be advised that the NPEI offices will be closed on Friday, April 7 and Monday, April 10 for the Easter Long Weekend. We will reopen at 8:30am on Tuesday, April 11. Happy Easter to everyone from NPEI!

Niagara Peninsula Energy Inc. (NPEI) has received reports of a phone scam threatening to disconnect power unless payment is received immediately.. Please be aware this is a scam. This is NOT NPEI or any affiliated party. Please do not provide any information to this caller. NPEI...

Niagara Peninsula Energy Inc. (NPEI) has received reports of a scam where an individual has been visiting customers door-to-door and claiming that they must provide payment to avoid disconnection. Please be aware that this is a scam and this individual is NOT affiliated with NPEI...

In an effort strengthen the transmission system and improve resiliency and reliability, Hydro One will be performing maintenance to the electrical distribution system in the Fonthill, Pelham and Fenwick areas on Sunday, October 30 from approximately 3a.m. to 11a.m. This will...