News

Please be advised that NPEI will be emailing customers and inviting them to participate in our Electrical Safety Awareness Survey. If you do receive an email inviting you to participate in this survey, please be advised that this is not a scam and is a legitimate email. This...

Electricity rates have returned to regular pricing as of February 8, 2022. Previously, the Ontario government had set electricity rates at the off-peak rate of 8.2 cents/kWh, 24 hours per day from January 18 - February 7, 2022. Households, farms and small businesses were...

The Ontario government is providing electricity-rate relief to support small businesses, workers and families spending more time at home while the province is in Modified Step Two. For 21 days starting at 12:01 am on Tuesday, January 18, 2022, electricity prices will be set 24...

Niagara Peninsula Energy Inc. values the safety of our customers and seeks to educate and inform our customers how to remain safe while dealing with electricity. NPEI will begin conducting our Electricity Safety Awareness Survey on Monday, January 10, 2022. This survey helps us...

NIAGARA FALLS, ON - The magic of the holiday season is upon us. As residents start to gear up for festive occasions, the City of Niagara Falls is again launching the Sparkle Awards program to enhance celebrations, enabling people to view spectacular lighting displays throughout...

Please be advised that Hydro One is currently in the middle of a major refurbishment project at their Stanley Transformer Station. This station was originally placed into service in 1958 and much of the equipment on site has reached end of life. The project involves the...

The Ontario Energy Board (OEB) is continuing to remind customers to be vigilant of ongoing scams pretending to be from or endorsed by the OEB. The OEB has received more than 300 complaints in 2021 from consumers about rebate scams including email and online activities that...

Niagara Peninsula Energy Inc. (NPEI) has received reports of a scam involving our customers signing up for a rebate on their hydro bill through Facebook. The scammer requests a copy of the customer's bill and attempts to make an appointment to visit their home. Please be aware...

A provincial government winter disconnection ban for residential customers was in effect since November 15, 2020. Following the Ontario government's province wide 'Stay-at-Home Order,' the Ontario Energy Board extended the winter disconnection ban, initially scheduled to end...

Niagara Peninsula Energy Inc. (NPEI) would like to give a very special congratulations to each of the nine winners of our Safety Poster Contest! The contest ran during the months of April and May and was open to students in Grades 1-8 who lived within the NPEI service territory...