News

Niagara Falls, ON (March 20, 2020) The Ontario Energy Board (OEB) has provided an update regarding the Disconnection Ban due to non-payment during the COVID-19 pandemic. The Ontario Energy Board announced that effective immediately, the regulator is extending the current ban on...

With the growing concern and uncertainty surrounding the COVID-19 virus, Niagara Peninsula Energy Inc. (NPEI) understands what a difficult and stressful time this is for everyone and are taking active measures to support our customers. We invoked a high priority response by...

NPEI has invoked a higher priority response to the pandemic today as we are closing our doors in all locations to visitors. This is out of an abundance of caution and we apologize for any inconvenience this may cause. NPEI offers a number of ways a customer can contact the office...

Allison Wood knows she works in a male dominated field, but she doesn’t mind it one bit. She’s happy to be doing the work that she enjoys so much. Wood, who has been with Niagara Peninsula Energy Inc. (NPEI) since 2016 in Apprentice and Full-time positions, loves the breadth of...

Niagara Peninsula Energy Inc. Wins EDA Award for Utility Box Artwork Program Top-performing electricity utilities from across Ontario were honoured on Thursday, February 27, at the Electricity Distributors Association (EDA) Awards Gala in Toronto. This annual program acknowledges...

Niagara Peninsula Energy Inc. is kindly asking customers who may have an illness or who are experiencing symptoms of an illness to please respect the work environment of NPEI employees. NPEI offers a number of ways a customer can contact the office from their home if they are ill...

The Ontario Energy Board (OEB) has been advised that consumers are being approached by a door-to-door sales person claiming affiliation with the Ontario Electricity Support Program (OESP). The sales person produced an OESP application and promised the consumer savings if they...

NPEI is currently preparing to file our Cost of Service Rate Application, which will help us shape our plan for the next five years. This plan will determine the capital investments NPEI will make in infrastructure and equipment, the services it provides to customers and the...

Customer Alert: PHONE SCAM & FRAUD NIAGARA FALLS (November 18, 2019) Niagara Peninsula Energy Inc. (NPEI) would like our customers to be aware that NPEI is receiving reports of our customers getting phone calls from these Fraudsters. Fraudsters are stating to our customers that...

NPEI would like to remind everyone that on November 1, 2019, the winter time-of-use schedule will go into effect. This schedule will be in effect until April 1, 2020. For more information about rates and the winter time-of-use schedule, click here.