News

NPEI is currently preparing to file our Cost of Service Rate Application, which will help us shape our plan for the next five years. This plan will determine the capital investments NPEI will make in infrastructure and equipment, the services it provides to customers and the...

Customer Alert: PHONE SCAM & FRAUD NIAGARA FALLS (November 18, 2019) Niagara Peninsula Energy Inc. (NPEI) would like our customers to be aware that NPEI is receiving reports of our customers getting phone calls from these Fraudsters. Fraudsters are stating to our customers that...

NPEI would like to remind everyone that on November 1, 2019, the winter time-of-use schedule will go into effect. This schedule will be in effect until April 1, 2020. For more information about rates and the winter time-of-use schedule, click here.

As we prepare to file our Distribution System Plan, we will be collecting customers’ feedback to help us shape our plan for the next five years. We will be collecting email addresses as a point of contact for these customer surveys and we would like to hear from you! If you are a...

The Ontario Energy Board has reported that some customers have been contacted by people pretending to be from their local hydro company and threatening to disconnect their power if they do not receive payment immediately. Please be advised that this is a scam and that customers...

NPEI has applied to the Ontario Energy Board for rates effective May 1, 2020. Click here to view our 2020 Rate Application.

CELEBRATING NIAGARA’S CONSERVATION CHAMPIONS Niagara Peninsula Energy Inc. (NPEI) provides local electricity distribution and related services to residential and business customers in the City of Niagara Falls, Town of Lincoln, Town of Pelham and Township of West Lincoln. Over...

Keep an eye on the time-of-use pricing schedule. Try and keep from running your larger appliances like dryers and ovens during “on-peak’ times. If you run a ceiling fan at the same time as your air conditioner you can set your thermostat 2C higher and feel just as cool, cutting...

Discontinuation of a 48 Hour Notification Collection Card Please be advised that as a result of the Ontario Energy Board's review of their Customer Service Rules, Niagara Peninsula Energy Inc. will no longer be issuing a 48 Hour Notice Collection Card to the service address of an...

NPEI would like to remind everyone that as of May 1, 2019, the summer time-of-use schedule is now in effect. This schedule will be in effect until October 31, 2019. For more information about rates and the summer time-of-use schedule, click here.